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Warranty Policy
Updated at 2022-04-30
Warranty:
We offer a 10-year warranty on our mattresses which covers manufacturing defects such as depressions deeper than 1", sagging, cover defects such as unraveling stitching, or flaws in the foam causing it to split or crack. We don't cover changes to your mattress that are caused by normal wear and tear or that result from circumstances or uses that go beyond the intended use of a mattress—namely, reclining and sleeping. For example, don't take your Darzee mattress out camping! If you believe you’re experiencing a defect in your mattress covered under its warranty, please reach out to us on +918712694894 or info@darzee.rest
Body impressions and sagging are unlikely to happen for at least 8-10 years. However, in the event that you do notice permanent indentations that measure more than 1 inch, you're covered by our 10-year warranty. To make a warranty claim, simply reach out to us at or give us info@darzee.rest a call at +918712694894 and we’d be more than happy to help!
For an additional charge, you can request a replacement cover. Just email us at info@darzee.rest and we’ll let you know how much a new cover will cost for your exact mattress size.
Warranties that are more than 10 years are generally prorated, which means for every year you own it, you would receive less and less credit. It is also suggested that mattresses be replaced every 8-10 years for hygiene purposes.
Contact Us
If, for any reason, You are not completely satisfied with any good or service that we provide, don't hesitate to contact us and we will discuss any of the issues you are going through with our product.
-Via Email: info@darzee.rest
-Via Phone Number: 8712694894
-Via this Link: https://www.darzee.rest
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